
Loyalty cards and loyalty programs encourage customers to keep coming back to the same store in hopes of gaining perks or discounts or some other amorphous reward. But what do you do when you donโt want customers to return to the same places again and again โ when, in contrast, you want them to find entirely new places to explore? Why, you give them a disloyalty card, of course!
Itโs a pretty ingenious idea. Starting on Monday (August 12), pick up a disloyalty card at any of the participating coffee shops, and once youโve visited all five of the other participants, you get a free drink at the cafe of your choice. The program was initiated by LAMILL Coffee (the cafe in the Four Seasons hotel), and is an attempt to support Baltimoreโs burgeoning coffee scene โ in other words, to โgrow and sustain a sense of coffee culture within the community, encouraging guests to explore the cityโs great cafรฉs and coffee shops outside of their daily routines.โ Other cities have hosted similar programs with much success.
The โforward-thinking coffeehousesโ that are participating include:
ยทCharmingtonโs โ in Charles Village/Remington (2601 Howard St.)
ยทDoobyโs Coffee โ in Mt. Vernon (802 N. Charles St.)
ยทHigh Grounds โ in Highlandtown (3201 Eastern Ave.)
ยทPitango Gelato โ in Fells Point (802 South Broadway)
ยทSidewalk Espresso โ near Camden Yards (625 Washington Blvd.)
and, of course, Lamill โ downtown (

What a great idea!
Shame it is a sold as an original idea when it was introduced in 2009 in LA. Don’t get me wrong, it is a great idea but the creator should be credited. http://www.jimseven.com/2009/12/17/gwilyms-disloyalty-card/